Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.

This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited.

Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents.

The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages.

The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website

Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website

We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service.

The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site.

This information is used to help improve the Site, analyse trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone.

Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail to support@sheshalifestyle.com.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.

Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources.

You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the next day provided payment is validated/received before 14h00 hours. Standard Delivery time on stock available is 1- 5 working days.

Should the product not be in stock please allow 10 working days plus freight transit time to refill stock availability. If stock cannot be refilled, then alternative will be offered or order will be cancelled.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Shesha will contact you via email and provide a revised shipping schedule.

We do our best to ensure that the product you’re ordering is available at the time of purchase. That said, in some instance’s product will become unavailable during the order process, and we will not be able to fulfil your order. We make no guarantees on the availability of product as represented on our Site

Delivery

Shesha Lifestyle uses Fastway as our trusted local courier and DHL as the trusted international courier

Standard delivery time on available products is 1-5 working days provided that Shesha Lifestyle has such items in stock. Goods will only be shipped once the order has been paid for in full.

Shesha Lifestyle offers free delivery to anywhere in South Africa on orders R500 and over. Any orders under R500 will include a shipping fee of R99.

Orders received from outside the borders of South Africa will be shipped with DHL and billed accordingly at checkout.

It is the customers duty to ensure the correct delivery address is provided from the outset as title and risk will pass to you once the order has left our premises.

In the event that the package is returned undelivered due to the incorrect delivery address you will be charged R99 for the next attempt

Orders can be tracked by clicking “Track My Order” on the Shesha homepage or by contacting suport@sheshalifestyle.com

Although reasonable care is taken, Shesha accepts no responsibility whatsoever for incorrect delivery details or if an unauthorised person at the delivery address accepts delivery of the order.

Undelivered Packages

Occasionally packages are returned to us undelivered. Should this event take place, we will attempt to contact you to make arrangements for re-shipment.

Order Processing

Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.

Refunds/Returns & Exchanges Policy for Website Purchases Only

In order for a refund to be considered the goods must be in its original condition undamaged/unworn with all relevant packaging still intact/undamaged

The goods must be returned within 14 days of purchase – A valid RA number must be requested from support@sheshalifestyle.com with full details on why you would like to return/exchange the item.

In the event of a return due to customer fault i.e incorrect size or colour ordered; the customer will be fully liable for fees incurred to return. Returning for an exchange will incur a cost to you of R75. Returning for a refund will incur cost to you of R50.

In the event of a return due to Shesha Lifestyle negligence, Shesha Lifestyle will cover full shipping fees incurred

Once your return is received and inspected, an email will be sent from support@sheshalifestyle.com to notify you of the approval or rejection

One receipt and acceptance of the goods Shesha Lifestyle will make reasonable effort to exchange the product, but if a replacement is not possible Shesha Lifestyle will refund the purchase price, including delivery cost within 7 Days of return.

We do not accept returns on Caps/Socks/Underwear/Tech & Sales Items.

Payment Options and Pricing

The Merchant Outlet Country at the time of presenting payment options to the cardholder is South Africa. All transactions will be processed in South African Rands (ZAR).

Shesha endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping). Shesha reserves the right to change pricing at any time without prior notice.

Credit / Cheque Card

You can easily and securely pay by credit card. We accept Mastercard, Visa, Maestro, and Visa Electron. All online card payments processed in South Africa are passed for 3D Secure authentication. This high standard of security means shopping with a credit card is safe and secure, and ensures that your data will under no circumstances be accessible by third parties.

SiD (Secure Internet Deposit) EFT

SID is the most secure Instant EFT solution in South Africa. When choosing the SiD payment option at checkout you will be directed to a SID payment page, a popup appears prompting you to select your  bank and enter your usual internet banking login details, select the account you wish to pay from,  enter a confirmation OTP received from your bank, payment is then complete, you are then redirected back to the website once the payment is complete.

Mobicred

Mobicred is a simple & convenient credit facility that allows you to safely shop online. Apply for an account with Mobicred, If approved, a credit limit will be granted (like a credit card), select Mobicred from the payment options in checkout, type in your username and password, if the purchase is approved,  an OTP will be sent to your mobile.

Payflex

Payflex makes it possible for you to choose how you pay with no interest or fees. At checkout, select Payflex as your payment method and pay only 25% today, and the rest over three (3) instalments and six (6) weeks – with NO interest and NO fees (unless you’re late or miss a payment)For more information about how to order, special order requirements and other payment options, please contact our Support Team via email support@sheshalifestyle.com

Competitions

By participating in any Promotions / Competitions participants agree to receive future marketing material from the promoters. However, the participant has the right to unsubscribe to receiving marketing material or request the promoter to delete their information by contacting the Promoter at webmaster@sheshalifestyle.com

All personal information (‘Personal Data’) supplied by participants shall be processed in accordance with South African data protection legislation and the Promoter’s Privacy Policy.

Security Policy

Card transactions will be acquired for Shesha via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details will be stored by Shesha Lifestyle (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. When PayGate processes a transaction for you via any of our secure payment web services, the transaction is encrypted. We make use of the latest SSL encryption which encrypts all data sent from the browser to PayGate in such a way that only our servers can read it.

The Secure Sockets Layer (SSL), is the world standard for secure data transmission over the Internet. SSL uses authentication and encryption technology developed by RSA Data Security Inc. All the mainstream Web browsers support SSL.

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Terms and Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Shesha Lifestyle (Pty) Ltd T/A Shesha chooses as its domicilium citandi et executandi for all purposes under this agreement , whether in respect of court process, notice or other documents or communication of whatsoever nature, 18 Bram Fischer Drive, Pine Park, Randburg, 2194, Johannesburg, South Africa.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website.

 It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to Shesha Lifestyle (Pty) Ltd T/A Shesha / Respective Product Suppliers and hereby accept the terms and conditions.

I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof.

Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Shesha Lifestyle (Pty) Ltd T/A Shesha for any civil action or any legal action deemed necessary against me.

Company Information

This website is operated by Shesha Lifestyle (Pty) Ltd T/A Shesha based in South Africa trading as Shesha, with registration number: 2013/230600/07

Contact Details

Physical Address: Block 3, Fenbridge Office Park, Randburg, 2194, Johannesburg, South Africa.

Tel: 010 492 3741

Email : support@sheshalifestyle.com

Shipping & Delivery

Shesha Lifestyle uses Fastway as our trusted local courier and DHL as the trusted international courier

Standard delivery time on available products is 1-5 working days provided that Shesha Lifestyle has such items in stock. Goods will only be shipped once the order has been paid for in full.

Shesha Lifestyle offers free delivery to anywhere in South Africa on orders R500 and over. Any orders under R500 will include a shipping fee of R99.

Orders received from outside the borders of South Africa will be shipped with DHL and billed accordingly at checkout.

It is the customers duty to ensure the correct delivery address is provided from the outset as title and risk will pass to you once the order has left our premises.

In the event that the package is returned undelivered due to the incorrect delivery address you will be charged R99 for the next attempt

Orders can be tracked by clicking “Track My Order” on the Shesha homepage or by contacting suport@sheshalifestyle.com

Although reasonable care is taken, Shesha accepts no responsibility whatsoever for incorrect delivery details or if an unauthorised person at the delivery address accepts delivery of the order.

Returns/Refunds                    

In order for a refund to be considered the goods must be in its original condition undamaged/unworn with all relevant packaging still intact/undamaged

The goods must be returned withing 14 days of purchase – A valid RA number must be requested from support@sheshalifestyle.com with full details on why you would like to return/exchange the item.

In the event of a return due to customer fault i.e incorrect size or colour ordered; the customer will be fully liable for fees incurred to return. Returning for an exchange will incur a cost to you of R75. Returning for a refund will incur cost to you of R50.

In the event of a return due to Shesha Lifestyle negligence, Shesha Lifestyle will cover full shipping fees incurred

Once your return is received and inspected, an email will be sent from support@sheshalifestyle.com to notify you of the approval or rejection

One receipt and acceptance of the goods Shesha Lifestyle will make reasonable effort to exchange the product, but if a replacement is not possible Shesha Lifestyle will refund the purchase price, including delivery cost within 7 Days of return.

We do not accept returns on Caps/Socks/Underwear/Tech & Sales Items

PRODUCT AVAILABIITY

We do our best to ensure that the product you’re ordering is available at the time of purchase. That said, in some instance’s product will become unavailable during the order process, and we will not be able to fulfil your order. We make no guarantees on the availability of product as represented on our Site

PAYMENT METHODS

Credit / Cheque Card

You can easily and securely pay by credit card. We accept Mastercard, Visa, Maestro, and Visa Electron. All online card payments processed in South Africa are passed for 3D Secure authentication. This high standard of security means shopping with a credit card is safe and secure, and ensures that your data will under no circumstances be accessible by third parties.

SiD (Secure Internet Deposit) EFT

SID is the most secure Instant EFT solution in South Africa. When choosing the SiD payment option at checkout you will be directed to a SID payment page, a popup appears prompting you to select your  bank and enter your usual internet banking login details, select the account you wish to pay from,  enter a confirmation OTP received from your bank, payment is then complete, you are then redirected back to the website once the payment is complete.

Mobicred

Mobicred is a simple & convenient credit facility that allows you to safely shop online. Apply for an account with Mobicred, If approved, a credit limit will be granted (like a credit card), select Mobicred from the payment options in checkout,  type in your username and password, if the purchase is approved,  an OTP will be sent to your mobile.

Payflex

Payflex makes it possible for you to choose how you pay with no interest or fees. At checkout, select Payflex as your payment method and pay only 25% today, and the rest over three (3) instalments and six (6) weeks – with NO interest and NO fees (unless you’re late or miss a payment)

QUESTIONS OR COMMENTS

If you have any questions or comments about these Terms or the Site, please contact us at support@sheshalifestyle.com